MAIL MANAGER
The Mail Manager option provides several ways of managing the mail accounts you set up on your account.  Additionally, if Mailing Lists have been set up for your account, you can manage them using this tool.

NOTE: A separate article in this help section provides information on sending and receiving email, either through our Web Mail application or through another email program like Outlook or Eudora.

Mailboxes for individuals or groups can be set up using the Mail Manager option. 

How To Create A New Mailbox
From the Control Panel, select the Mail Manager icon.  The Mail Manager displays

Select the New Address link by single-clicking on it.  The New Mailbox page displays

Enter the user name in the Input Username field. Enter the password in both the Input Password and Re-enter Password fields.  Make sure that you type the password exactly the same way in both fields.

When completed, select the add button.  A message displays indicating that the user was added successfully.

At this point, the new user mail account can be edited, or you can return back to the Mail Manager home.  To return to the Mail Manager home, select the Home link.  If you would like to return to the main Control Panel page, select the Main Menu link located in the upper right corner of the top frame.  If you would like to edit the newly created account, click the link of the user name whose account you would like to edit and continue with the next procedure.

Editing E-Mail Accounts
E-mail accounts can be set up to forward to other mail accounts or to have automatic responses generated when mail is received by the original account.  Additionally, Mail Manager allows you to delete e-mail accounts as well as change passwords for e-mail accounts.

 NOTE: The Mail Manager Change Password tool is different from the Change Password Option that is available from the Control Panel.  This Mail Manager tool affects only the password for the e-mail addresses specified.  The Control Panel Option affects the password for your account.

How To Edit An Existing E-Mail Account
From the Mail Manager, select the desired e-mail account listed under the heading Addresses on the left-hand side of the screen.  The Mailbox Options page displays for the specified e-mail account.

The Change Password and Delete options are described in detail in the procedures that follow.  Other options on this page deal with forwarding e-mail that is received by this account to other accounts.  These options are explained here:

• Forwarding the e-mail sent to the original address to the same address on the specified server.  This is for normal mail processing and is the default setting. (Ex. Email to john@mycompany.com is sent to the john@mycompany.com mailbox on our email server.)

• Forwarding the e-mail sent to this address to another address on the same, specified server.  If you select this option, you must also select the address (es) from the list of possible e-mail accounts on the server to which you would like to have the e-mail forwarded. (Ex. Email to info@mycompany.com is forwarded to john@mycompany.com.)

• Forwarding the e-mail sent to this address to another address on a different server.  If you select this option, you must manually type the e-mail address to which you are having mail forwarded in the text entry box provided.  This would be used if you had an existing account with another service to which you would like your mail forwarded. (Ex. Email to john@mycompany.com is forwarded to johndoe@aol.com.)

After selecting the appropriate mail forwarding option, you may also manually type text in the auto-response text entry box.  If you choose this, be sure to select the Autoresponse for mail to… option.  Any text you type in the space provided will automatically be sent to anyone who sends e-mail to the address you are currently editing.

After all edits are completed, click on the Save button to apply the changes to the account.  The message “Done” appears on your screen.

To return to the Mail Manager home, select the Home link.  If you would like to return to the main Control Panel page, select the Control Panel link located in the upper right corner of the top frame.
 

How To Change The Password Of An E-Mail Account
From the Mail Manager, select the desired e-mail account listed under the heading Addresses on the left-hand side of the screen.  The Mailbox Options page displays for the specified e-mail account.

Select the Change Password for e-mail account link.  The Change Password page displays.

Type the new password in the Input Password and Re-enter Password fields.  Be sure to type the password exactly the same way in both fields. 

 Select the Change button.  A message displays indicating the password has been changed.

To return to the Mail Manager home, select the Home link.  If you would like to return to the main Control Panel page, select the Control Panel link located in the upper right corner of the top frame.

How To Delete An E-Mail Account
From the Mail Manager, select the desired e-mail account listed under the heading Addresses on the left-hand side of the screen.  The Mailbox Options page displays for the specified e-mail account.

Select the Delete e-mail account link.  A confirm deletion message displays.

If you are sure you would like to delete the e-mail account, select the Delete button.  A message displays indicating the e-mail account has been deleted.

To return to the Mail Manager home, select the Home link.  If you would like to return to the main Control Panel page, select the Control Panel link located in the upper right corner of the top frame.